Shipping & Payment Options

Canadian and International Orders

At this time, the Shocklines.com shopping cart only works for United States orders. However, we can ship most items to other countries -- for international inquiries email the items you'd like to purchase to help@shocklines.com for a quote. All items are shipped internationally via air mail (never via boat). Since our checkout process is only set up to accomodate U.S. addresses, to place an international order you must email a list of the items you would like to purchase, along with your shipping information, to help@shocklines.com with the subject line "International Order" (to ensure it gets immediate attention). We will email you back with a quote on the cost of the items in question including shipping, and instructions on how to pay if you choose to accept the quote.

Please note that we can ONLY accept Paypal, check, or money order (in US $) for international orders, no credit cards at this time.

Payment by Credit Card

For orders being shipped in the U.S., paying by credit card is the quickest way to receive your merchandise, as credit card orders can be shipped out as soon as the card is charged. During the checkout process, you will be given the option of paying by either Visa, Mastercard, or "Bill Me". For credit card, choose either the Visa or Mastercard option. We plan on accepting American Express and Discover in the near future.

Payment by Check

In order to accomodate customers who do not have credit cards, Shocklines.com accepts payment by check as well. In order to pay by check, complete your order and checkout process as usual, but instead of choosing a credit card, choose the "Bill Me" option for the payment portion of your checkout process.

You will receive an email "bill" stating the items you've ordered and the total due, as well as an order number for reference purposes. You then must do three things in order to receive your order:

  • You must respond to the email with a confirmation that you indeed want the order and will be sending payment.
  • You must send a check, in U.S. $, MADE PAYABLE TO MATT SCHWARTZ (not Shocklines) for the full amount to:
    Matt Schwartz
    Shocklines
    302 A. West 12th Street #241
    New York, NY 10014
  • You must include a note with your check that includes your order number and also a statement that you are at least 18 years old, along with your signature. Orders without that statement will not be processed. You only need to include the statement the first time you order from us, although we reserve the right to ask you to reconfirm the statement if need be. You can use this page to print out and include.
Because many of our items are collectible, we offer them on a first-come, first-served basis. Once you have placed your order, we must receive your check within 7 days or else we cannot guarantee fulfillment of your order. (We will hold Canadian orders for 14 days to allow for the extended postal time).

Please note that it may take up to 10 business days for your check to clear before we can ship out your order.

Payment by Money Order

In order to accomodate customers who do not have credit cards, Shocklines.com accepts payment by money order as well. In order to pay by money order, complete your order and checkout process as usual, but instead of choosing a credit card, choose the "Bill Me" option for the payment portion of your checkout process.

You will receive an email "bill" stating the items you've ordered and the total due, as well as an order number for reference purposes. You then must do three things in order to receive your order:

  • You must respond to the email with a confirmation that you indeed want the order and will be sending payment.
  • You must send a money order, in U.S. $, MADE PAYABLE TO MATT SCHWARTZ (not Shocklines) for the full amount to:
    Matt Schwartz
    Shocklines
    302 A. West 12th Street #241
    New York, NY 10014
  • You must include a note with your money order that includes your order number and also a statement that you are at least 18 years old, along with your signature. Orders without that statement will not be processed. You only need to do this for the first order you place with us, although we reserve the right to ask you to reconfirm that statement in the future if need be. You can use this page to print out and include.
Because many of our items are collectible, we offer them on a first-come, first-served basis. Once you have placed your order, we must receive your check within 7 days or else we cannot guarantee fulfillment of your order. (We will hold Canadian orders for 14 days to allow for the extended postal time).

Please note that we cannot be responsible for money orders lost in the mail. If you insist on paying via money order, we recommend you send your money order via registered mail or some other traceable method.

Payment by Paypal

In order to accomodate customers who do not wish to pay via credit card, Shocklines.com accepts payment by Paypal as well. In order to pay by Paypal, complete your order and checkout process as usual, but instead of choosing a credit card, choose the "Bill Me" option for the payment portion of your checkout process.

You will receive an email "bill" stating the items you've ordered and the total due, as well as an order number for reference purposes. You then must send payment via Paypal for the full amount courtesy of spinmatt@aol.com within 72 hours of receiving your email bill.

Because many of our items are collectible, we offer them on a first-come, first-served basis. Once you have placed your order, we must receive your payment via Paypal within 72 hours or else we cannot guarantee fulfillment of your order.

Charge your on-file credit card

We've had multiple requests for people who dislike having to enter their credit card into the system every time they place a new order.

If you want us to keep a single credit card of yours on file that we should charge whenever you place an order, add this item to your cart and check out (you won't be charged the one penny.)

From here on out, anytime you make a purchase that you want to use your "on-file credit card" for, choose "Charge my on-file credit card" under payment options during the checkout process.

You can still place an order the old-fashioned way at any time, using a different card or different payment method.

If you submit a card that you want us to keep on file, and then want to change that card at some point or update it, email me at matt@shocklines.com and I'll provide instructions on how to update your "on-file credit card."

Shipping Options

In order to be able to offer low prices and a set shipping fee for all orders, we do not currently offer our customers the chance to choose which method they would like their items shipped. In order to be able to ship to PO Boxes, and any other type of address, our items are shipped through the United States Postal Service, either via media rate or Prority Mail, depending on the item and size of the order. For Canadian orders, we only ship via the United States Postal Service via air mail -- we do not offer a cheaper shipping option via boat travel.





Promotional Free Shipping



Shipping is FREE for any size order!
Applicable to U.S. orders only.
International orders should email us at help@shocklines.com for a shipping quote.

 

 


Please note that because some of the items we sell may be inappropriate for children, you must be 18 years old to purchase from us.

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